Queen’s University Transcript Request Procedures

Queen’s University Transcript Request

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Ordering Your Transcript

Please note that transcript orders received before 9:00 p.m. EST are processed by the Office of the University Registrar (Records and Services) within 3 to 4 business days.

If you are an applicant to the School of Graduate Studies, who is a graduate or current student of Queen’s at either the undergraduate or graduate level, you do NOT need to request your Queen’s transcript. Your Queen’s academic record will be reviewed by the School of Graduate Studies as part of the decision about your admission.


Please Note that online student services delivered via the SOLUS Student Centre will be unavailable from Friday, June 16th at 12:00 p.m.(noon) EST until Tuesday, June 20th at 8:30 a.m. EST. These services include:

  • Ordering Official Transcripts or Viewing Unofficial Transcripts
  • Viewing Class and Exam Schedules
  • Changing / Updating your contact information
  • Printing Enrolment Verification Forms
  • Checking your Fee Account
  • Performing any other function using SOLUS

If you require services from SOLUS, such as downloading documents and forms, we recommend that you do so prior to the shutdown.

For those planning to order their Official Transcripts via SOLUS, please place your order no later than 8:30 pm EST on Wednesday, June 14th to ensure that your transcript is mailed out by Friday.

If you are planning to order your transcript in person for pickup, you should come in to our office no later than 11:00 a.m. on Friday, June 16th.

Medicine Transcripts

In accordance with the decision made by Senate, medical students (who have also taken undergraduate and/or graduate coursework at Queen’s) now have the option of requesting a separate transcript of their work toward their medical degree.   The Medicine-only transcript will include only the coursework taken and grades received at the School of Medicine.  It will, however, show all degrees received from Queen’s and will have a notation at the end of the transcript which will indicate that the transcript shows only the courses and grades from the Doctor of Medicine program in the School of Medicine.

Medical students, who wish to send a transcript of only their Medicine coursework, can NOT order these transcript online via SOLUS (See CaRMS exception below).   Instead, they should complete and submit the Transcript Request Form and payment to the Office of the University Registrar.  The transcript request form should state (under “Special Handling Instructions”) that they want only their Medicine transcript to be mailed out.

NOTE FOR  CaRMS (The Canadian Resident Matching Service) TRANSCRIPTS:  As part of the MD program, each student is required to submit their official transcript to CaRMS.   When directed by the School of Medicine, each 4th year student should submit their official transcript order and pay the $15 transcript fee via SOLUS.  One package of all transcripts will be sent by the Office of the University Registrar (OUR) via FedEx directly to CaRMS for each of the students listed on the CaRMS spreadsheet provided by the School of Medicine.   Each of the transcripts sent to CaRMS will be a Medicine-only transcript.  If a student wishes to send their entire Queen’s University transcript (Medicine coursework + work completed in other faculties), they will need to contact the Curricular Coordinator – Clerkships at the School of Medicine.

Ordering Policy

Your transcript is a confidential document.

To ensure your records are kept secure, your signature is required for verification purposes. If you are ordering online, your NetID and password are required before copies of your academic record can be released. For that reason, we are unable to accept transcript requests via e-mail, and to maintain the security of your transcript, we are unable to send your transcript by e-mail or facsimile. All transcripts will either be held for pick-up or sent by regular mail. *For Email exceptions, please see details in the ‘Ordering by Email’ section located below)

NOTE: If you are picking up your transcript, you must show Photo ID before it will be released to you. Transcripts picked up on your behalf must be accompanied by a written letter of authorization, signed and dated by you. The name of the person authorized to do the pick up must be included on the letter and they must be able to provide government issued photo ID to verify their identity. You may also submit your signed letter via email attachment to transcpt@queensu.ca

Please be aware that the Office of the University Registrar assumes no liability for transcripts that have been sent by regular mail which are not delivered to their intended address. In such cases, the student assumes responsibility, and any replacement transcripts requested will be subject to the stated standard rate of $15.00 per copy. If you require a speedier mail delivery service, please choose the courier option. Click here for the cost of transcripts and courier charges.

Printing Dates
Fall TermJanuary 12th
Winter TermMay 12th
Summer TermJune 1st

Degrees conferred in Spring will appear on official transcripts as follows:


School of Business (excluding Commerce),

School of Graduate Studies

May 22nd
All othersJune 1st

Degrees conferred in Fall will appear on Official Transcripts November 1st

​PLEASE NOTE: ​Although grades may appear in the SOLUS Student Centre early, they will not print on official transcripts until the date noted above For students in the Queen’s School of English and Continuing Teacher Education, grades will print on your Official Transcript once they have been posted in SOLUS.

Ordering via the SOLUS Student Centre
Your NetID
In order to login to the SOLUS Student Centre, you will be asked to provide your NetID and password.

Some alumni may not remember their NetID, while others may never have been issued one while they were students.

The NetID is an issued combination of letters and numbers which is unique to each student. Think of it as your individual passkey to unlocking online services from Queen’s.

If you don’t have a NetID, you can activate one by going to https://netid.queensu.ca/self-service

This utility will require two things – one of which is your Student ID Number. If you do not remember your Student ID Number, you can contact the Office of the University Registrar at 613.533.2040, and our staff will be able to assist you.

If you have your NetID, and don’t remember your password, you can do either of the following:

  • If you created your Challenge Questions and supplied an Alternate Email address, you can use the  Self Service Password Reset Tool
  • If you did not create your Challenge Questions and did not supply an Alternate Email address, you will have to contact the IT Support Centre at 613.533.6666 or complete the Online Help Form
Pop-Ups Welcome
If you are planning on printing forms from the SOLUS Student Centre, please ensure that your web browser (Internet Explorer, Google Chrome, Mozilla Firefox, Safari) is set to allow pop-up windows.

SOLUS generates form requests by producing them in an Adobe pdf format in a new browser window. If your browser is set to block pop-ups, then your forms will not appear on your computer.

In order to help users be able to allow pop-ups, an instruction sheet has been produced that lists the steps involved. The document lists the steps for each of the web browser formats mentioned above, for both the Mac and PC computing environments:

How to allow browser pop-ups.


See Also

Queen’s University Admissions Office

Queen’s University Competitive Admissions Average

Queen’s University Acceptance Rate

Queen’s University Admission Requirements

Queen’s University Admission Deadlines

Queens University Required Documents Submission

Queens University Official Transcripts

Queen’s University Undergraduate Programs

Queen’s University Graduate Programs

Queen’s University Academic Calendar

Queen’s University Tuition Fees

Queen’s University Transfer Credits

Queens University Transfer Deadlines

Queen’s University Application Status

Queen’s University Documents Required Submission

Queen’s University Grading Scale

Queen’s University  Important Dates and Deadlines

Queen’s University Registrars Office

Queen’s University  Graduate Application for Admission

Queen’s University Graduate Application Fee

Queen’s University Graduate English Language Requirements